:: LANWorks Pte Ltd :: About Us : Overview ::

LANWorks was established in 1991 with the founding vision of providing best-of-breed IT services and business solutions that enable businesses to gain from the adoption of information technology.

Over the years, we have helped many businesses deliver significant improvements in productivity through the effective use of business solutions and information technology including, ERP and other business solutions; smarter use of network IT infrastructure, as well as cost effective supply of the many items that make up the world of information technology.

We help our customers to piece together business-IT needs and address their key concerns through our highly qualified and experienced engineers and consultants.

We have demonstrated a high level of commitment and implementation capability, covering the full spectrum of IT; thereby giving our customers a true choice of options that are best suited for their business needs.

Our systems development team is also certified with the Microsoft ISV/Software Solutions Competency to develop customised software solutions, where standard off-the-shelf solutions are found lacking.

In short, LANWorks has the skills, resources and methodologies to give our customers the advantages that best-of-breed IT solutions offer.

Customers

Within the constraints of financial viability, we aim to meet or exceed customers’ expectations for products and services related to our areas of expertise.

Integrity

We will commit to the highest level of ethical conduct and integrity wherever we operate.

Ownership & A Shared Destiny

We will take responsibility for services contracted by customers, irrespective of the cause or source of the problem. We will treat our customers’ business in the same high regards as our own, firmly in the belief that we succeed only if we help our customers succeed.

Innovation

We will drive change by encouraging creativity and continuously striving for technical leadership.

People

We will help our fellow employees improve their skills and capabilities and encourage high expectations, set ambitious goals, and meet our commitments.



	We subscribe to the highest ethical standards of confidentiality and adhere to a code of ethics that assures we will avoid conflicts of interest and always seek to protect customer information. At LANWorks, we pride ourselves in understanding our customers’ needs, whether choosing a system for the first time or when support is required. Our service-oriented philosophy ensures long-term commitment in the support of our products to a rapidly growing list of customers.



	We will develop and retain a group of professionally qualified and experienced engineers, salespeople and support people who will keep abreast of the latest information technologies and trends so that we can support our customer’s needs. We will use our knowledge and experience to provide practical business solutions to enhance our customer’s investment in IT so as to improve productivity for end users and ensure stability and optimal performance of their IT infrastructure. We will be a “Total Quality” company by continuously improving our work practices and processes such as problem tracking, escalation and problem solving skills to satisfy our internal and external customers and ensure delivery of timely and effective solutions.



	We will be the Network Support and Systems Integration supplier of choice to our customers that require a high level of service tailored to meet their business objectives.