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Charity Management System

GiftBox Systems, a charity management system, is a powerful web-based application designed from the ground up.  It delivers benefits to everyone connected to the charity. Built on the latest Microsoft technology, it includes powerful functions such as managing donors, members, beneficiaries, client cases; donation processing, tax exemption processing, publication management, and follow-ups and alerts.

We help charities increase operational efficiencies and reduce costs by eliminating so much manual paperwork.  The built-in functionality of audit trails, authorisation mechanism and internal check and control makes the donation process secure and conforms to audit requirements.

 

charity management software

 Increase donations by up to 50%        ο       360° View of donors, cases & campaigns        ο       100% Audit-trail on every transaction

Every penny. Every action. Accounted for.

We understand you and your team are the experts on charity services, and our expertise in building easy to use, modern charity IT systems makes a powerful team. We pride ourselves on best-in-class support and service so our engagement is not just for the short term. Our dedicated team will support and guide you through your adoption of GiftBox Charity Management Software.

We provide secure applications for every person involved in a charity. Get a 360° view of your not for profit organisation and let us help you make better and smarter use of your resources and revolutionise the management of your charity services.

donation software singapore

Donation Management System

Boost engagement and increase donations.  GiftBox empower donors with a secure online giving experience.

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manage cases

Client Case Management System

Managing client cases has never been easier! Everything you need to manage,  schedule and record case activities.

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Volunteer Management System

This module's simplified administration tools have significantly elevated the overall volunteer experience for charities.

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About GiftBox Systems

Trading as GiftBox Systems , we are part of a group of associated companies that have been in the information technology business for more than 30 years and have gained a reputation for excellent customer support, innovative use of technology and business integrity.

GiftBox, a web-based digital system built for donors, donations, volunteers and case managements. It has been established in Singapore with a team of industry professionals, together with some of the key group members that are dedicated, highly trained and experienced.

  • Giftbox is an intuitive digital system specifically designed for charities.

  • Giftbox is user-friendly and easy to learn.

  • GiftBox is built with a specific purpose to help meet strict regulatory compliance.

  • GiftBox provides a full suite of modules that deal with every aspect of non-profit administration.

  • Giftbox focus on simplifying your workflow

  • Security is of utmost importance to us.

Intuitive software. Expert implementation. Ongoing support.

The benefits of implementing web-based charity management software go beyond the staff. It provides an effective solution that supports integrated processes with the right tools and applications to help manage those connected to the charity system.

We are as passionate about our customers as we are our products. We pride ourselves on best-in-class support and service. Our dedicated team will support and guide you through your adoption of Giftbox Systems.

If you have a support related question please contact support.charms@lanworks.com.sg or call 6817 7768.

Frequently Asked Questions

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Charity management software is an all-in-one platform that helps charities and non-profit organisations manage donors, fundraising campaigns, volunteers, memberships, beneficiaries, client cases, donations, and reporting from a single system. GiftBox streamlines day-to-day operations, reduces manual administration, and provides greater visibility across your organisation.

GiftBox is designed for charities, non-profit organisations, foundations, community groups, faith-based organisations, membership organisations, and social enterprises that want to improve fundraising, donor engagement, volunteer management, and service delivery.

GiftBox enables organisations to manage:

  • Donors and donations
  • Fundraising campaigns and events
  • Volunteers
  • Members and beneficiaries
  • Client case management
  • Communications and follow-ups
  • Reports and dashboards

By bringing everything together in one platform, GiftBox helps charities save time and make better-informed decisions.

Yes. GiftBox helps charities strengthen donor relationships by tracking donations, managing recurring giving, automating donor communications, organising fundraising campaigns, and providing insights into fundraising performance. This enables organisations to improve donor retention and maximise fundraising opportunities.

GiftBox automates many manual administrative tasks, including donation processing, communications, reminders, reporting, and record management. This reduces paperwork, improves collaboration, and allows charity teams to spend more time supporting beneficiaries and delivering services

Yes. GiftBox is designed to support charities of all sizes. Whether you're managing a local community organisation or a large multi-service charity, the platform can scale with your organisation as your fundraising, volunteer programmes, and services grow.

GiftBox brings fundraising, donor management, volunteer management, case management, communications, and reporting together in one secure platform. With configurable modules, built-in audit trails, and expert implementation support, GiftBox helps charities improve efficiency, strengthen governance, and focus more time on creating positive outcomes for the communities they serve.

Ready to explore GiftBox